Description : Mercer Marsh Benefits is seeking candidates for the following position based in the Auckland office : Senior Insurer Specialist What can you expect? Acting as a senior specialist, you will support the achievement of high levels of client satisfaction through effective administrative support to Brokers, Risk Advisors, Senior Risk Advisors and Principals within Mercer Marsh Benefits. What is in it for you? Marsh strongly believes in Feeling comfortable bringing your whole self to work is a fundamental right of every colleague. We offer the following benefits to our employees so they feel valued each day at work: Leading training and development program Flex @ Marsh Professional environment where your career path really matters and is supported in our global organization Great team environment with energetic and supportive colleagues We will count on you to : Maintain the audit and QA framework for use by the team. Monitor results as agreed with the Operations Leader EHB and Practice Leader - NZ. Ensure management reporting for all key performance metrics are maintained and available within agreed timeframes. Identify best practice and implement consistently across the team. Assist the Placement Leader in scoping, developing and implementing any significant operational improvement projects or initiatives. Work with the team to implement individual development and training programs that meet the needs of both the individual and the business. Instil a culture of performance within the team where strong delivery against agreed targets is recognized and rewarded appropriately, including setting appropriate career paths for the team. Work closely with Finance and Business Support to ensure the administration team is completing all finance and budget related tasks according to agreed best practice. Build strong relationships with our Insurer clients from an administration perspective. What you need to have : Experience within employee health and benefits, preferably life and disability Experience calculating and reconciling premiums Proficient in Microsoft Office tools Excel and Word Clear and concise oral and written communication skills Strong numerical skills Excellent organisation skills with ability to prioritise work and meet deadlines. Excellent interpersonal skills with ability to work within a team. Adept to learning new technologies. Insurance knowledge Why work at Marsh New Zealand? Aside from the typical perks you'd expect from a corporate company in New Zealand, one of the best things about Marsh is our people. You'll join an inclusive, diverse team with talented people from all over the globe. We support many types of flexible working arrangements which allows you to balance your work, your life and your passions. We offer a great remuneration package which includes shares and life insurance in addition to your base salary plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development. Our culture is one we're immensely proud of - from the moment you step through our doors, you'll feel welcome. You'll be joining a leading business! #J-18808-Ljbffr