Senior Customer Service - International Freight

Are you eager to advance your career in Customer Service within the Freight Forwarding sector? Join a respected NZ-owned company known for its expansive nationwide reach and impressive growth trajectory. They are expanding their customer services team and are on the lookout for a dedicated professional to manage a diverse client portfolio.

Why This Role Is Exciting: Diverse Client Portfolio: Take charge of a wide range of clients across various trades, ensuring exceptional service and satisfaction.End-to-End Order Management: Oversee order placements with overseas origin offices and manage the entire importation process through to final delivery.Dynamic Trade-Lane Coordination: Manage a specific trade-lane and coordinate the building of FAK units through internal business contacts.Collaborative Environment: Work within a supportive team and benefit from the guidance of an exceptional manager committed to your professional growth. What You Need to Succeed: Industry Expertise: Strong knowledge of ocean operational procedures, including track and trace. Experience with Cargowise is a plus.Customer-Centric Attitude: A demonstrated passion for providing top-notch customer service.Office Availability: Ability to work from the office Monday to Friday, with flexibility to accommodate ad hoc commitments. What's in It for You: Attractive Salary Package: Enjoy a competitive salary that exceeds the market average.Career Development: Gain invaluable experience and mentorship from a leader dedicated to your success.Supportive Culture: Thrive in a family-friendly environment that offers flexibility for ad hoc commitments. Shape the future of freight forwarding with a leading company that values your growth and well-being. Apply today to Natasha!

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