AJ Park – Wellington Central, North IslandWe are seeking a proactive and detail-oriented Senior Credit Controller to manage a dedicated portfolio of clients at AJ Park. In this role, you will ensure timely collections and effectively manage overdue debts by resolving disputes and negotiating payment arrangements within company guidelines. This position is a full-time fixed-term parental leave cover from January 2025 to May 2026.Key ResponsibilitiesManage client accounts and maintain accurate records.Address and resolve client queries related to their accounts and assist fee earners and secretarial staff as needed.Communicate with clients via phone and email to discuss account status and ensure prompt delivery of statements and documents.Escalate unresolved matters to the appropriate parties and recommend actions as necessary.Prepare and send final demand letters for overdue debts, coordinating with collection agencies and managing debt write-offs.Monitor and prioritise workflow to meet credit team targets and assess resource needs on a monthly basis.Generate timely and accurate monthly and ad-hoc credit & debt reports, including reporting on doubtful debts, overdue debts, and receivables.Assist with general credit administration tasks and projects.This role is essential to maintaining strong client relationships while ensuring effective credit risk management. If you are detail-oriented and proactive, we encourage you to apply!What's in it for you?Wellness benefitMedical insuranceLeave purchase scheme (up to 2 weeks)Social clubFresh fruit delivered daily and weekly morning teaBeautiful new offices in the heart of the CBDWho are we?We are not your typical law firm. We dress for our day, have a flat structure and a collegial environment, where bringing your whole self to work is at the heart of who we are.AJ Park is the IP Firm of choice in New Zealand. We support our clients with intelligent action and are well respected both within the patent profession and the clients we work with.Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, religion, culture, generation, flexible work status, family circumstances, sexual orientation or disability.AJ Park operates as part of the IPH Limited group. IPH Limited is a public company that is the holding company for an international network of intellectual property professional services and adjacent businesses operating under different brands in a range of jurisdictions.
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