Sanctions Operations FCI Manager - PermanentHere at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies.
As a member of ASB's Financial Crime Investigation team, you will help protect ASB and its customers from the impact of Financial Crime. We are looking for an experienced Financial Crime Investigations Manager to join the team.
Sanctions Operations sits within the wider Financial Crime Investigations Team and plays a vital role in protecting ASB and its customers from the impact of Sanctions and other Financial Crime risks. We are looking for two FCI Managers to join our Sanctions Operations Team based at North Wharf.
You will lead one of the Sanction Operations teams and be responsible for ensuring ASB Bank's compliance with various sanctions and financial crime obligations. This is an excellent career opportunity to make a real difference to the financial stability and protection of ASB's customers and New Zealand.
You will: Obtain positive outcomes for customers and ensure customer centricity is at the forefront of all planning and process activity.Manage compliance and operational risk including maintaining an effective control environment and risk buydown.Manage day-to-day workflows and use of resources to address volume spikes ensuring all alerts, exceptions, and cases are processed correctly.Monitor SLAs, cutoff times, risk appetite thresholds, and maintain best practice alerting, escalation, and remediation where applicable.Develop and lead a dynamic team, managing and dealing with a high volume of external and internal customer contact; alerts; exceptions, and cases with varying levels of complexity and multiple technical processes across all products and channels.Champion Worksmart Productivity disciplines, lead, develop, promote and implement strategy in relation to the efficient and cost-effective management of Financial Crime obligations and protocols.Drive the successful completion of strategic initiatives, enabling positive benefit realisation and risk buy down outcomes.Maintain Team performance and a work environment where open communication and coaching opportunities enable people to develop and succeed.Ensure service levels and standards are maintained through continued training of staff including accuracy and productivity.Provide timely subject matter expertise advice and guidance to individual BUs within the ASB Group in order to protect the group from Financial Crime.Nga mea kia whai angitu ahau? | What do I need to be successful? Experience leading high performing teams that engage with a diverse range of people including criminals, difficult and high-risk customers and external enforcement agencies.Ability to think creatively and strategically to successfully mediate and negotiate with individuals and groups internally and externally. Ability to overcome obstacles to cooperation and to foster harmonious relationships.Experience with and training others in basic investigative processes.Knowledge and experience in Sanctions and/or Anti-Money Laundering Countering Financing of Terrorism regulations and obligations.Te mahi ki ASB | Working for ASB In return, you will work for an organisation that places huge importance and focus on its people, where the sky is the limit for development and career opportunities. ASB is committed to fostering a culture where people are engaged, passionate and valued - living our values every day is integral to achieving our purpose.
In our diverse and accepting environment, our people grow their agile mindset, learn, evolve and utilise their skills, while being empowered to make decisions.
We offer a flexible and supportive work environment; we help people grow and celebrate together. Be a part of the growth story that is ASB.
Me pehea te tono | How to apply? If this role sounds like it might be the one for you, then please click "apply"… we'd love to hear from you!
For more information on responsibilities and requirements, see the attached position description. Please note that all applications must be received via our careers site online.
We look forward to reviewing your application.
Job detailsReference # SSC158781
Posted on 27 Nov 2024
Location(s) Auckland, North Wharf
Expertise AML, Compliance, International Payments, Leadership, Operational Risk, Operations, Risk, Sanctions
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