Sales Associate I

As the Sales Associate, you will be the brand ambassador and a smiling face of DFS. You will work in the most important role on the sales floor, serving as the first direct conduit between our Products and our Customers. You will build customer loyalty and relationships while challenging yourself with sales and productivity targets.
Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating excellence in customer service.
Complete customer transactions in a professional and timely manner.
Identify customers' temperaments and recommend products that suit their style.
Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate.
Assist other sales staff during peak periods to ensure customers in all areas are attended to promptly, minimizing waiting times.
Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements.
Maintain reasonable stock levels of all merchandise in the department.
Be familiar with the store layout; direct customers to merchandise, services, and facilities as appropriate.
Assist the Management team in the coordination and execution of merchandising activities, e.g., inventory management, promotional activities, and merchandise stock flow.

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