Retail Assistants (Retail & Consumer Products)Casual/VacationAnimates is New Zealand's leading pet care company with 46 pet specialty retail stores, 28 grooming salons, 15 vet clinics and growing!As part of our busy Invercargill store, you'll join a successful, customer-oriented team, delivering exceptional service to our customers and their pets.This is a casual opportunity working over the Christmas period. Days will vary and will include weekdays, weekends, and public holidays, so flexibility is a must.What will I be doing?This isn't your regular customer service role. Here at Animates, the advice you give and the products you sell make a real difference to the lives of pets.Our values-led culture and extensive training will develop your expertise to provide specialist nutrition advice, suggest educational toys, and know what fish species make good tank-mates + much more! Other daily tasks include fulfilling eCommerce orders, and you may be required to lift heavy items e.g. bags of dog food.What we're looking for:You'll pride yourself on delivering customer service excellence, proactively seek solutions, and be committed to ongoing learning.To be successful you'll also have:Experience in a customer-facing role (retail experience preferred)Physical ability to lift stock (up to 20kg)Flexibility to work weekdays, weekends, and public holidaysA positive attitude and dedication to being a valuable team memberWhy you will love Animates:You will join a fun and passionate team, who are dedicated to making the world a happier place through the love of pets.We offer a supportive company culture with Managers committed to the wellbeing of their people and where everyone embodies the Animates values – passion, authenticity, care, knowledge, and togetherness! We encourage you to bring your whole self to work and pride ourselves on being an inclusive Rainbow Tick Certified Employer.
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