Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.Job DescriptionHe aha te turanga - About the role:As a Roster Coordinator you will effectively coordinate the administrative function of workforce planning to ensure St John staff are in the right place at the right time. You will work closely with ambulance staff and the leadership team to achieve the goals and you'll be responsible for ongoing maintenance of database records for daily staff rosters, managing weekly rosters and administering leave requests.It is a busy and varied role supporting a 24 hour 7-day operation where no two days are the same. You will juggle meeting the staffing service levels along with the needs of our staff. We are looking for a professional and adaptable administrator/coordinator with a can-do attitude. You may be in or have exposure to a similar scheduling or planning role and are looking for a change, or you may be interested in learning more and giving it a go. This is a service-oriented role so picking up the phone and talking must be enjoyable to you.QualificationsKo wai koe - About you:An unflappable nature and resilienceIdeally some experience in rosteringStrong MS Office skills - Word and ExcelExcellent communication skills both verbal and writtenExperience in a customer service-related roleAbility to work with systems and processesTake pride and care in your work showing strong accuracyExcellent planning, organisation and time management skillsAdditional InformationMe pehea te tuku tono - How to applyClick "I'm interested" before applications close on Sunday 17th November 2024.For further information please contact Letitia O'Loughlin on 0272271900 or ****** for a confidential discussion.At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs.If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.
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