Risk & Compliance Manager - Customer Operations

Details of the offer

At 2degrees, our mission is to Fight for Fair. Join us and be part of a crew that's customer obsessed, challenges norms, owns it, and cares for our people!Do you have a knack for operational excellence and an eye for detail?Your role, your journey | Te Huarahi WhakatipuAre you passionate about championing customer rights and ensuring best of breed compliance in a fast-paced, dynamic industry? Reporting to the GM Operational Capability, this role plays an important part in maintaining our strong commitment to legal and regulatory excellence. This is your opportunity to develop and implement a robust Compliance Framework for our Customer Operations business, safeguarding 2degrees' reputation and championing our continuous Fight for Fair. You'll navigate complex regulatory requirements, spearhead process improvements, and represent 2degrees on industry working groups - making a real impact on how we serve our customers while staying compliant. If you have a sharp eye for detail, a knack for regulatory interpretation, and a drive to lead compliance initiatives, apply today!How you'll show up | Tu mai Tu RangatiraBachelor's degree in Law, Business, or a related field.Solid experience in regulatory compliance within the telecommunications, electricity or other regulated services sector.Experience in conducting risk assessments, audits, and ensuring compliance with legal and regulatory requirements.Excellent analytical, problem-solving, and decision-making skills.Strong communication and interpersonal skills.Not sure if you should apply as you're missing one or two skills we've listed? Don't let this hold you back to be part of the team Fighting for Fair - Apply today! We believe in a workplace where everyone has a seat at the table and that diversity of gender, age, cultural background and belief only enriches our team to make us stronger.2degrees. It's time for something different
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Nominal Salary: To be agreed

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