Rewarding Maintenance/Contracts Manager Opportunity!Today Homes is a well-established and well-respected family owned and operated Canterbury home building company, having been in the industry for more than 35 years and completed over 2500 homes during that time. We are one of the largest standalone residential building companies in Canterbury with a high reputation for customer satisfaction. We have a vibrant and friendly team with many staff members having been with us for 10 years or more. With large numbers of enquiries from potential clients every day and new builds coming through our system, we require the services of a Maintenance/Contracts Manager to manage the post handover customer care process.Are you the right fit for the Today Homes team?A proactive and detail-oriented mindset, with a strong focus on delivering exceptional results.Excellent interpersonal and communication skills to effectively collaborate with clients and team members.Good knowledge of the current building code and regulations.Ability to work well, work alone sometimes and deliver under pressure to deadlines.A building background is preferred.An energetic and well presented person.Personally driven and motivated, wanting to achieve success.Your new role:Conducting walk-through inspections of completed residential homes to view any warranty issues or homeowner concerns.Resolve minor maintenance issues around the house while attending walk throughs (practical skills required).Coordinating with subcontractors and clients to schedule and complete necessary repairs or replacements as required.Strong technical skills to identify or analyze the cause of any issues around the house.Prompt viewing, sending out, and following up of all maintenance items to ensure their required completion timeframes are met.Assisting with document sending correspondence to and from clients.Updating internal management maintenance progress reports daily.Identifying, solving, and resolving issues that may arise at a later date by looking back on the job file/working drawings/documents available.Maintaining frequent contact (in person/phone/email) with owners during any maintenance work.Maintaining detailed notes and photos upon each home inspection/visit and attaching these to the office files & database.General computer and other administrative duties (Outlook, Word & Excel etc). It is extremely important to be able to maintain a tidy and current email inbox.Effective communication and interpersonal skills with the ability to build rapport with homeowners and subcontractors.Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines with urgency.Ability to work independently and collaboratively as part of a team in a fast-paced environment.Work in and learn with the Contracts Managers to oversee new builds, if and when required (future job progression potential).You must be based full time at our main office on Blenheim Road, Christchurch, New Zealand.Competitive salary package available for the right candidate, including a work phone, work laptop, work iPad, and a 2020 Ford Ranger work ute.If you would like the opportunity to succeed in a reputable company and have the opportunity to advance your career, then please email your current CV to:Applications are strictly confidential and close on the 16th September 2024.Kind regards,Managing DirectorToday Homes Ltd
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