Management - Store (Retail & Consumer Products)Full timeAre you ready for an exciting adventure in the world of retail!Why Walter and Wild? We are a New Zealand Food Manufacturing company with a substantial portfolio of iconic brands including Movenpick (NZ and AU), Killinchy Gold, NZ Natural, Zilch and Chateau, Hubbards, I Love Food Co., Aunt Betty's, Vitafresh, Greggs, Alfa One.The RoleThis is a permanent, full-time position as a Retail Support Manager reporting directly to the Store Operations Manager. The role will be based at our Movenpick Store, Missionbay. You will be responsible for ensuring Franchisees and Licensees are supported and brand compliance. This role will be the direct contact point between Franchisees and Licensees in terms of training and brand auditing for NZN & Movenpick outlets.Responsibilities include but are not limited to:1-2 years' experience in RetailEnsure store standards are met and followedEnsure brand compliance for all NZN & Movenpick stores in the North IslandConduct store visits to review standards and follow up with feedback and reports on findings for continuous improvementsTrain all new franchisees and licensees and conduct periodic outlet operational auditsAssist with ROM and Marketing Dept with NPDAbout You!You are an orderly person with high attention to detail and the ability to manage timelinesYou can juggle priorities and multi-taskYou have excellent communication and people skills and are a highly collaborative team playerLike us, you love customers and will go above and beyond for themNatural ability in creating customer relationships - you love connecting with people!Be self-motivated, positive and enthusiasticHave excellent communication skillsHave the ability to build solid and long-term relationships with customersDemonstrate great organisation, planning and time management skillsStrong work ethic with a can-do attitudeAt Walter & Wild we believe in being fiercely independent and doing what we feel is right, and sometimes that means taking the path less travelled. We celebrate and value what makes us different. Having a variety of people who are passionate, innovative, flexible and who know how to have fun is important to us. Basically, what we are trying to say is that Walter & Wild is an awesome place to work full of equally awesome people.Our Values: Kind, Loyal, Accountable, Brave, Challengers, and Playful. These values are important to us. It is what makes us Walter & Wild.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a Support Manager?Do you have customer service experience?What's your expected annual base salary?How much notice are you required to give your current employer?Do you have a current Police Check (Criminal Record Check) for employment?Are you willing to undergo a pre-employment medical check?Do you have a current New Zealand driver's licence?
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