v Job Summary: AKSHAR 1933 LIMITED T/A SHARLAND AVENUE SUPRETTE is on the lookout for a motivated and committed Retail Store Manager to join our team in our store in Manurewa Auckland .
You will be responsible for the store's operation and will provide excellent customer service.
We guarantee a Minimum of 30 hours per week with a pay rate from $31.00 – 32.00/hour.
You will be required to work as per the roster and be available on weekends and public holidays.
v Job Description: Key Responsibilities – · Developing & implementing effective marketing strategies to ensure business profitability.
· Organise all store operations and allocate responsibilities to personnel.
Prepare and roll out weekly roasters for the staff members.
· Supervise and guide staff towards maximum performance.
· Recruiting, selecting, orienting, training, and motivating employees, conducting appraisals and performance reviews and organising/providing training when required.
· Prepare and control the store budget for minimum expenditure and efficiency.
· Setting pricing of the products inline to make optimum business profitability.
· Ensuring administrative and audit processes are followed.
· Monitor and maintain stock levels and coordinate with the buying department to ensure that they are up to date, especially during the festive season.
· Maintain records of financial transactions & ensure there are no discrepancies between stock sold and cash received.
· Making key decisions about stock control, product mix and pricing, including implementing a stock control system with discounting and clearance when required.
· Design Promotional activities and coordinate with the digital marketing team to create advertisements and publish them on various digital platforms.
· Coordinate with store assistants to ensure they accurately display promotional products and their pricing.
· Address complaints from in-store and online customers to maintain the store's reputation and offer them the best solution possible.
· Offer special offers and other facilities such as on-time delivery to the B2B Customers.
· Deliveries are dispatched accurately and within the given timeframe for all online customers.
· Encourage customers to share their feedback on our digital platform, which helps us to improve.
· Analyse sales revenue and make forecasts.
· Ensure the store fulfils all legal health and safety guidelines.
· Inspect the areas in the store and resolve any issues that might arise.
v Skills and Experience required: · A Diploma or Degree qualification is required for this role · 2-3 Years of Work experience in a similar role can substitute the qualification · Ability to work in a Multicultural Environment.
· Possess motivational and leadership skills.
· Must not be SMOKER.
· Must not take Drugs & able to pass random tests when required.
· Team player and ability to work competently under pressure.
· Must be able to work across any shifts, including evenings, weekends, and public holidays.
· Must be a fit, quick thinker, reliable, trustworthy, and self-motivated.
· Able to lift weights to 25kg when required.