Management - Store (Retail & Consumer Products)
Are you ready to dive into a dynamic role where you'll lead, inspire, and drive success in a fast-paced surf retail environment? The Surfboard Warehouse is looking for a Retail & Online Sales Supervisor who thrives on exceeding expectations and creating memorable experiences for our community of surf enthusiasts!
Your Responsibilities:
As our Retail & Online Sales Supervisor, you'll take on a range of tasks to support our mission:
Lead the Store Team: Empower your team with leadership and ongoing development to meet daily store needs.
Drive Profitability: Meet Retail sales targets and monitor labour-to-sales ratios.
Sales & Marketing: Support in-store and online sales campaigns, along with local outreach efforts to connect with the surf community.
Customer Service: Handle online sales admin, and provide stellar customer support via phone and email.
Operational Efficiency: Manage rosters, complete reports, and maintain checklists to keep everything in check.
Why You'll Love This Role:
Be part of a team where surfing culture meets top-notch customer service.
Enjoy the chance to lead and grow within a supportive, stoked environment.
Engage in diverse tasks from sales and operations to community marketing and team training.
Play a key role in promoting a safe, dynamic workplace and contribute to the broader success of the Coastline family.
Ready to Apply?
As this is a retail location, you may be required to work on the weekend or public holidays if the need arises. If you're passionate about surfing, retail, and making an impact through great leadership, we'd love to hear from you. Join us at The Surfboard Warehouse, where we work hard, share the stoke, and create unforgettable experiences for our surf-loving community!
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a Sales Supervisor?
Do you have customer service experience?
Do you own or have regular access to a car?
Are you available to work public holidays?
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