Management - Store (Retail & Consumer Products)Full timeWe are seeking applications from dynamic individuals for the role of Retail Manager to the Christchurch Store. As Manager in our Christchurch branch, you will deliver the utmost in efficient and excellent customer service. The branch is one of the best performers nationally in our group. The role is to meet all retail sales objectives and to provide support to the small team by assisting in the supervision of staff and dealing with all customer queries and sales procedures in a responsible and mature manner. We offer a personal shopping experience to our customers, so building customer relationships and rapport is pinnacle to this role as is management ability. There is excellent support from Head Office and training will be provided. There may be some Saturday work.An active involvement within the equestrian community is absolutely necessary.Responsibilities:Proven retail and outstanding customer service experienceAble to work under pressure and regularly meet deadlines in a multi-skilled, multi-tasking environmentAble to use initiative and have a positive team inclusive culturePossess strong communication and interpersonal skillsFlexible, reliable, and accurateBroad knowledge of equestrian products, their uses and applicationsComputer literate and have budget management experienceExperience in daily banking, stock management, stock taking, and staff management is an advantageExperience with point of sale computing and back office reports would be an advantageHorse lovers will be preferredRemuneration is with a market competitive wage and generous staff discounts. You will be recognized for your experience, proven strength in sales, and your knowledge of the industry. This is a busy, hands-on role so you need to be an energetic individual.Application Questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a store manager?Do you have customer service experience?How many years of people management experience do you have?Do you have experience in a sales role?Do you have experience using point of sale (POS) software?Do you have experience in a role which requires relationship management experience?
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