Trade Depot A powerhouse and leading retailer specialising in home improvement products, including appliances, bathroom fixtures, and building supplies. With a commitment to providing quality products at competitive prices, we serve a diverse range of customers, from DIY enthusiasts to professional builders.
About you: You are an energetic, customer-focused individual with a passion for delivering outstanding service. With a solid background in retail and customer service, you excel in a fast-paced environment and are adept at handling multiple tasks efficiently. Your proactive approach, excellent problem-solving skills, and ability to work collaboratively make you the perfect fit for this role.
Key responsibilities include: Tuesday to Saturday Roster (with some flexibility)Coordinate Pickers – ensure staff levels are satisfactoryOversee customer return process and manage goods once they have been returned to the store/warehouse Ensure customer orders are correctly managed through the dispatch process including onsite checks at pick up Ensure Customer orders are always up to dateEnsure all relevant orders are picked efficiently and accuratelyFirst point of contact for customers collecting goods, ensure the desk is always covered Meet and greet customers in a professional manner, ensure you acknowledge customers as they arrive & communicate order waiting times, pick times for large orders or congestion of customer flow Pick List done daily for ShowroomWhat we offer: Opportunities for professional growth and career advancement.Employee discounts on a wide range of home improvement products.A supportive and collaborative work environment.Comprehensive training programs to enhance your skills.Competitive salary and benefits package.Join Trade Depot and be part of a dynamic team dedicated to providing top-notch service and quality products to our valued customers. If you have a passion for retail and customer service, we would love to hear from you!
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