Restaurant Team Leader - Quench- Chateau Marlborough Carnmore is a locally owned, growing hotel group with properties across New Zealand, including the highly acclaimed Chateau Marlborough.
We take pride in being part of the community, fostering genuine care, and creating outstanding guest experiences.
We are excited to welcome extraordinary individuals to Chateau Marlborough and our renowned restaurant, Quench.
Quench is popular and high quality bar and restaurant situated within the luxury hotel, Chateau Marlborough.
We are currently seeking a full-time Team Leader to join our team in Marlborough, a region steeped in rich culture and traditions.
Our Vision: At Carnmore, we aim to provide more than just accommodation; we strive to create narratives of warmth, genuine hospitality, and care that extend beyond our hotel and into the community.
We are dedicated to exceeding expectations, crafting memorable stays, and creating lasting impressions.
We aspire to set new standards in service and hospitality while consistently receiving high ratings on guest survey platforms.
Joining Carnmore means embracing an opportunity for personal growth and becoming part of something truly special.
As a key member of the Carnmore family, you will be empowered to excel and contribute to our collective vision.
If making a meaningful impact excites you, we would love to hear from you.
Role Specifics, Requirements, and Expectations: As the Restaurant Team Leader , you will play a crucial role in our mission by leading a highly motivated and committed team to deliver exceptional service while meeting financial targets.
Key Expectations Minimum of 1 Years Experience in a similar role • Passion for food and wine, with in-depth knowledge of modern market trends.
• Proven experience in managing an exceptional restaurant operation and developing high standards.
• Positive attitude, excellent written and oral communication skills, and the ability to lead from the front.
• Collaborative problem-solving approach and the ability to work under pressure.
• Active involvement in food and beverage product development and an understanding of its importance to the hotel's overall success.
• Computer literacy, familiarity with Loaded Reports and Wiz-Bang, and ability to meet reporting deadlines.
Key Objectives To assist in the day to day operation and profitability of the Restaurant and Bar.To ensure that the level of service during all service periods conforms with the standards expected from this operationTo ensure adequate staffing levels are in place to meet they expected demand in both the restaurant and barTo ensure the spirit of cooperation exists between the food service, bar service and food production staff exists at all times.To take an active role in the development of all staff within the department and that a level of empowerment it is encouraged at all times.To take responsibility for the costs associated with operating restaurant and bar and to take an active role and the management of costs as and when the need arises.To actively contribute to the development of the food and beverage product and service delivery to meet the ever changing requirements of the market.To ensure adequate amounts of stock to meet the demands of the business are availableTo ensure that a procedure of 'first in/first out' is adhered to at all time s to minimize wastage.To ensure that the beverage product selection fully conforms to any supply agreements and that modern trends in terms of product demand are satisfied.To continually review the food and beverage pricing policy to ensure that it is in line with market expectations and that the agreed budget revenues will be met.To ensure that staff are all adequately trained to have both sound product knowledge and good up-selling skills.To ensure that service delivery meets predetermined expectations and is reviewed on a regular basis to ensure that it remains current and in keeping with the positioning in the market of the restaurant and bar.To develop a close working relationship with the Executive Chef in terms of ensuring that the food production and food service are in synch.To assist in the compilation of menus to ensure that the hotel's food and beverage operations are well supported by both hotel guests and external clients.To ensure that areas under your jurisdiction are well presented and reflect positively on the standard of the restaurant.
Any areas which require remedial work are raised with the Hotel's Maintenance team.To proactively encourage staff to submit ideas as to how the operation can perform better from an operational perspective.To take on a leadership role within the department.
What We Offer: • Competitive compensation with an incentive component.
• Opportunity to live and work in one of New Zealand's world-class wine regions and an iconic hotel in Blenheim.
• Minimum 40 hours a week maximum 45 hours How to Apply: If you resonate with our vision, are legally able to work in New Zealand (or hold a valid NZ work permit for a minimum of 12 months), and have excellent English communication skills, we invite you to apply.
Visit to learn more about us and send your CV and cover letter to (email protected) Please note that phone applications will not be accepted.
Join us in making Carnmore a symbol of unparalleled hospitality in Blenheim.
Together, let's craft narratives of warmth, care, and community.