Job reference : Restaurant Manager: KILA6 · M anage and control day-to-day Restaurant operations · Prepare and manage daily/ weekly work schedules for staff based on demand and find suitable replacements in case of staff absence · Develop, implement, and maintain the policies and procedures of the Restaurant · Plan the Restaurant 's menu with chef · Welcome, host and oversee customers that come to the Restaurant in a professional and cordial manner · Take reservations, t ake customers' orders and help serve food and drinks · Responsible for quality assurance of food/drink and service , manage all staff towards maximum performance · Provide excellent customer service to guests and excellent leadership to employees · Ensure that all duties are completed correctly · Enforce and monitor all health, safety, and sanitation standards in the Restaurant , ensure all requirements are met and maintained · Ensure all equipment are maintained and functional · Gather feedback from the clients and make sure they have a pleasant experience in the Restaurant · Handle guest complaints according to the Restaurant's standards to maintain the Restaurant 's reputation · Take inventory of Restaurant supplies and order new stock as needed and ensure the purchases stay within budget · Receive delivered Restaurant supplies and ensure the correct items and quantities · Plan and add new menu items based on seasonality, customers' preferences and feedback · Organize promotions and discount packages to attract more clients · Make plan and organize the functions and events when required · Hire and onboard new staff when required · Plan and implement the regular training for all staff · Make the workflow plan between front of house and back of house to ensure providing seamless service · Control the Restaurant 's budget aiming for minimum expenditure and efficiency and profitability · Maintain updated financial records , s et prices, track and analyze records of monthly costs and revenues , make forecasts · Responsible for daily deposits, and the correct operation of the POS systems · Balancing of all daily cash drawers and POS · Report directly to Owner Pay rate: Minimum $29.66/ hourMaximum $3 3 / hour Guaranteed hours of work per week:Minimum 3 0 hours , permanent full-time Requirements for the job: · At least 3 years work experience in restaurant management and Bachelor's degree in any fields or above · Strong understanding of business management · Excellent problem-solving, and customer service skills · Exceptional communication and interpersonal skills · Full time availability · Able to work on Monday - Saturday · Able to follow a flexible roster · No criminal record · Candidates need to be NZ citizens/residents
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