Restaurant Manager

Job Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant's good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Job Requirements

A bachelor's degree (any field) and a minimum 1 year of previous work experience in the retail food industry is required (in any title)

Strong people skills

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