Work Class: Full-TimeBusiness Unit: AdministrationCompany DescriptionAt Arvida, we create communities with freedom to thrive.We develop and operate communities that provide independent living and aged care services to older New Zealanders - with a resident-led approach.
Each day, our interactions with our team and residents are guided by three values: Being There | In it Together | Look for a Way.Job DescriptionMo te turanga | About the roleThe Resident Services Coordinator's role is to carry out key resident services such as customer care, reception, and administration activities to contribute to the highest standard of attention for residents and visitors in our Care Centre and Living Well Apartments.This role, based in our Care Centre Reception and Meridian Centre, also includes working with the Village administration to deliver exceptional customer service across the village.As part of our Resident Services Team (reception), you will be the first point of contact for our residents, family, and business contacts.
Your creativity and enthusiasm will support you in your day-to-day tasks.There are two roles available, one full-time and one part-time, with both being permanent roles.QualificationsTo tatou kaitono pai | What you bringStrength and competence in customer service and administration through experience in a similar role is preferable.
Our ideal candidate will demonstrate:Ability to interact & communicate with a variety of peopleAbility to think on their feet and solve problemsCompassion and sensitivityAbility to prioritise tasks and meet deadlinesHighly motivated and able to take initiativeFlexibilityStrong experience with Office 365 including Outlook, Teams, Word, Excel, and PowerPointAbility to work as a team while being responsible for their actions and quality of workAdditional InformationA competitive market rateMentorship with experienced managersAn engaging, positive, and supportive work cultureThe opportunity to work with a dedicated and enthusiastic teamIf you have a passion for working with older New Zealanders, enjoy being a part of a team that makes a difference, and seek purpose-led work, we'd love to hear from you!Along with your CV, please submit a cover letter outlining what you'll bring to the role and your fit to Arvida.
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