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We are currently looking for a Branch Manager to join our Tauranga branch!
Wormald are the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 130 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.
As our Branch Manager, you will be responsible for all day-to-day running of the Wormald Service team to ensure financial and customer expectations are met. You will be required to organise staff and other organisational issues within the department including all material to ensure jobs are completed on time and in spec. This is a Senior Role with scope for further advancement - the position involves all tasks related to the smooth operation and well-being of the department.
What we offer: Competitive salary packageIncentive scheme entitlementFully maintained company vehicle with private usageWhat you will do: Provide overall business leadership to achieve all the planned objectives for the Hamilton Service and Projects (Retrofit and Install) Branch.How you will do it: Supervise and coordinate the seamless operational delivery to all customers, holding the team accountable by setting & delivering the operational standard.Set and monitor goals for gross margin delivery and profitability, by ensuring a frictionless service is delivered to all customers, costs are fully recovered.Plan for and ensure technical support is available for field and sales personnel.Perform service project management within the region by assisting with scheduling, estimating, manpower analysis, material logistics, establishing performance standards, etc.Represent JCI to customers to achieve customer satisfaction.Maintain proper staffing levels.Approve time sheets, purchase orders, change orders, credits; and perform all other necessary management administrative tasks.Manage Branch budget and overhead accounts as assigned. Provide input to the area business plan.Drive Labour and Material growth and identify sales leads.Recruit, hire, and retain Service Branch staff. Prepare and deliver clear performance expectations, performance reviews and development plans for direct reports.Continually network within the industry.Be a positive, willing, contributing & collaborative team member at all times.What we look for: Background in Business or Engineering (tertiary qualification ideal) and relevant industry experience of 5 - 10 years.Service industry experience with expertise in technical services.Drives for results. Must have proven financial management track record having demonstrated successful profitable sales growth, and balanced performance in customer satisfaction, delivery, and employee development and engagement.Performs all business activities with integrity and the highest ethical standards.Outstanding written and verbal communication skills.Drives accountability, inspires, develops and builds teams.Excellent influencer at all organisational levels, including the ability to develop credibility and trust quickly with senior managers/decision makers (internal & external).Excellent networking skills, business-minded, change-oriented and proactive.Focuses on customers, consultative approach and solution-focused.Able to think strategically and analytically, manage risk and be innovative in problem-solving.Demonstrated sales growth through direct selling.If this is the right opportunity for you - Apply Now!
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