Are you a caring, tech savvy person who loves to plan events and activities? Come and lead our Resident Experience team and delight our residents!Responsibilities:Think outside the box to plan and deliver bespoke activities and eventsSupport our residents to become tech savvy with the Ryman resident app!Lead our village Resident Experience Team to delight our residentsAbout The Role:Delighting our residents has always been Ryman's point of difference and our Resident Experience team is responsible for making this happen! We have an exciting opportunity to join our team as a Resident Experience Coordinator. This brand new role is responsible for delivering an enhanced resident experience for independent residents through technology and a resident centered activities and lifestyle programme.We have a full time position available working Monday to Friday 0900-1700 except Tuesday which is 0900-1730.In this role you will:Lead the village Resident Experience Team to develop, coordinate, and deliver a bespoke, fun, and engaging activities and lifestyle programme tailored to your residents' specific interests.Drive engagement in the use of the resident app and virtual events, and other available technologies by supporting residents with one-on-one support and technology workshops.Be responsible for ensuring the activities calendar and village updates are kept up to date keeping your residents engaged with the app.Facilitate focus groups to understand your residents' ideas and interests for the ongoing development of the village activities and lifestyle programme.Be the village champion leading village participation in intervillage wellness and engagement projects.Organise group excursions for the enhanced activities programme, giving residents opportunities to try new and exciting things!Build positive relationships with residents, external providers, and community groups to ensure the successful running of the programme.About You:To thrive in our supportive and caring environment you will have:Strong empathy and patience with elderly residentsOutstanding communication skillsAbility to think outside the square and manage the organisation of eventsTechnology savvy and ability to quickly pick up new systemsWilling to gain a LCQ Certificate (Licence Controller Qualification) and a General Managers CertificateA reliable, friendly, and professional mannerBenefits Of Working At a Ryman Village:Fun, friendly and supportive team environmentCertainty of hours through fixed rostersWork in a beautiful, resort style villageOpportunities for professional development and career progressionRyman Team Benefits Card with discounts from a range of suppliers and retailersIf you are interested in working for a company with a clear purpose that are committed to safety, kindness and developing our people we would love to hear from you. Applications will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.
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