Remote Customer Support Specialist

Job Description: CBRE Group is seeking a dedicated and driven Remote Customer Support Specialist to join our team in Dunedin, Otago, NZ.
This is a part-time entry-level position with no prior experience required.
As a Remote Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Responsibilities: 1.
Respond to customer inquiries and provide information about products and services.
2.
Resolve customer complaints in a professional and timely manner.
3.
Assist customers with placing orders, tracking shipments, and processing returns.
4.
Maintain accurate records of customer interactions and transactions.
5.
Collaborate with other team members to ensure customer satisfaction.
6.
Stay up-to-date on product knowledge and company policies.
7.
Prioritize understanding and empathy in all interactions with customers.
Requirements: 1.
Strong dedication to providing excellent customer service.
2.
Drive to exceed customer expectations and achieve customer satisfaction.
3.
Ability to manage people effectively and demonstrate emotional intelligence.
4.
Excellent communication skills, both written and verbal.
5.
Proficiency in using customer service software and tools.
6.
Ability to work independently and as part of a team.
7.
High school diploma or equivalent.
Benefits: 1.
Employee discounts on products and services.
2.
Paid sick leave for part-time employees.
3.
Life insurance coverage for all employees.
Working Environment: At CBRE Group, we prioritize understanding and empathy in all interactions with our customers.
We believe in creating a supportive and inclusive work environment where every team member is valued and respected.
Deadline to Apply: Interested candidates should submit their applications by September 6, 2024.
Equal Opportunity Statement: CBRE Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.
We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.