Hotel: Wellington (WLGGS), 2 Grey Street, 6011Adjacent to Wellington's waterfront, InterContinental Wellington is the most centrally located and experienced global five-star hotel in New Zealand's capital city. InterContinental Wellington is host to beautiful luxurious rooms and culinary excellence.InterContinental Wellington is looking for a Reservations Coordinator to join our team.Your RoleAs a Reservations Coordinator, you will play a key role in ensuring the smooth operation of the hotel's booking system. You will be responsible for managing reservations, assisting guests with inquiries, and ensuring room and service availability. With a professional yet personalized approach, you'll create a seamless and welcoming experience for guests even before their arrival. Your role is vital to the sales, marketing, and revenue functions of the hotel, ensuring accurate communication of both internal reservation details and external market conditions, in alignment with operational goals.Your responsibilities will include:Recording and processing guest reservationsSupporting the front office & sales teams with booking managementActively contributing to revenue generation and helping the department meet its goalsBuilding strong relationships with clients to provide a seamless reservation experience for our guestsWhat You'll Need:At least 2 years' experience in Reservations or Front Office with a strong understanding of hotel operationsWork well as part of a teamExperience using a property management system such as OperaConfidence in your communication skills and the ability to interact with customers and colleaguesStrong English speaking and writing skillsWhat we offer:Paid birthday leaveFull training providedDaily laundered uniformAdditional parental leave benefitsFlexible work optionsYour career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too.So go on - click apply now and show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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