Remote Customer Support Specialist

Job Description: Aramark is seeking a Remote Customer Support Specialist to join our team in Auckland, NZ.
As a part-time Associate Level position, the Remote Customer Support Specialist will be responsible for providing exceptional customer service to our clients.
The ideal candidate will have at least 3 years of experience in a customer support role and possess the personality traits of reliability and motivation.
Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot and resolve customer issues and complaints - Provide product information and assistance to customers - Collaborate with other team members to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Identify and escalate priority issues to the appropriate team members - Continuously improve customer service processes and procedures Requirements: - 3+ years of experience in a customer support role - Excellent communication skills - Strong problem-solving abilities - Persuasive and able to influence customer decisions - Reliable and motivated individual - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software Benefits: - Remote work flexibility - Training and professional development opportunities - Travel and spending expenses covered - Be part of a team that leads the industry through cutting-edge ideas and solutions Equal Opportunity Statement: Aramark is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.
We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.
Deadline to apply: September 20, 2024 If you meet the requirements and are looking for a rewarding opportunity to work remotely as a Customer Support Specialist, we encourage you to apply today.
Join Aramark and be part of a team that values innovation, collaboration, and excellence in customer service.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.