Remote Client Support Assistant

Job description: We are looking for a Remote Client Support Assistant to join our team at Colgate-Palmolive in Hamilton, Waikato, NZ.
This is a part-time position at the Associate Level requiring at least 3 years of experience.
The ideal candidate will be dedicated and energetic, with strong research and communication skills.
Responsibilities: 1.
Provide remote assistance to clients with product inquiries, order processing, and issue resolution.
2.
Conduct research to troubleshoot client problems and provide timely solutions.
3.
Communicate effectively with clients via phone, email, and other virtual channels.
4.
Collaborate with internal teams to ensure client satisfaction and resolve any escalated issues.
5.
Assist with data entry and maintenance of client records in the CRM system.
Requirements: 1.
Minimum of 3 years of experience in customer service or client support roles.
2.
Excellent communication and interpersonal skills.
3.
Strong research skills to effectively troubleshoot client issues.
4.
Ability to work independently and prioritize tasks effectively.
5.
Proficiency in Microsoft Office and CRM systems.
Benefits: - Gym membership - Paid Time Off (PTO) - Dental insurance Working environment: At Colgate-Palmolive, we encourage calculated risk-taking to drive innovation and progress.
Our team is dedicated to providing exceptional client support and fostering a collaborative work environment.
Deadline to apply: August 26, 2024 Equal Opportunity Statement: Colgate-Palmolive is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, age, disability, or any other category protected by law.
We are committed to creating a diverse and inclusive workplace where everyone can thrive.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.