Recovery Administrator - Manukau

Details of the offer

New Zealand Government – Auckland, North Island
Enjoy the end of year holidays and kick off a new career starting in Feb 2025!
Monday to Friday + work in the office 2 days per week once trained
Build your career in a supportive environment
Salary of $54,229 + a 9% superannuation contribution
As a Recovery Administrator at ACC, you'll play a critical role in supporting our clients who have suffered injuries.
As a member of the administration team, you will arrange referrals, set up supports and communicate with the providers on behalf of our Recovery teams.
Some of the variety of tasks you could complete are:
Actioning requests for accommodation and transport to maximise client independence
Arranging support services, mobility aids, and equipment
Liaising with our providers to arrange important client assessments
Sourcing medical notes from healthcare practitioners
Responding to any official information requests
This is a key role as you are providing the mechanisms which ensure our clients receive effective rehabilitation and subsequent return to independence.
ACC is committed to Te Tiriti o Waitangi by providing space for matauranga Maori based approaches to support our clients.
You may currently be an administrator, working in customer-focused or hospitality industry looking to further develop your career. Our client base is varied so we are keen to ensure that we represent our communities.
Minimum requirements include:
Attention to detail in handling customer information
Great communication skills (verbal and written) as you will be working across teams and functions
A can-do attitude - someone who is always keen to get stuck in and do the mahi
A keen problem solver - you will be a forward thinker and look to be proactive in finding solutions when you face challenges
Tech savvy - you will be able to operate effectively in a digital environment with a wide range of technology systems and tools
Experience working in an administration role would be advantageous, but not compulsory
This role has a set start date of Monday 17th February 2025. Please take into consideration your notice period (if required) at your current role and ensure you can join us on a full-time basis from this date.
Applications will close at 11.59 pm on Sunday 17th November 2024 and will only be accepted when submitted through our Career Website.
If you are interested in the role, please make yourself available to attend an Assessment Centre or Interview between Wednesday 27th November 2024 and Thursday 5th December 2024.
If you encounter accessibility issues when submitting your application or have any patai (questions) about the role, please email ******.

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Nominal Salary: To be agreed

Job Function:

Requirements

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