Seeking a new "director of first impressions" and front of house star.
About us: Robertson Bixley are South Auckland-based business advisors supported by a full team of accountants who wholeheartedly back Kiwi business owners to succeed - in business and in life.
The opportunity: As our one and only receptionist, you will be the friendly face that our clients see when they enter our doors and the voice they hear when they call our firm.
A typical day will see you assisting our clients with their enquiries, generating and confirming appointment bookings for our accountants, payment processing, and other ad hoc administrative duties.
As the ultimate "people person," your excellent communication skills, professional demeanour, and friendly personality will make our clients feel at home, whether you interact with them in person, on the phone, or via email.
Key Responsibilities: Greet and welcome visitors and clients as they arrive.Answer, screen, and forward incoming phone calls in a polite and efficient manner.Manage and maintain the reception area, ensuring it is always tidy and organized.Assist with scheduling appointments and managing calendars for team members.Handle incoming and outgoing mail and packages.Provide general administrative support, including data entry and filing.Assist with office supply management and inventory control.Other administrative duties as assigned. What we offer: A warm, supportive and collaborative environment.Modern offices in Papakura. A growing business with plenty of long-standing, loyal customers as well as new clients coming onboard.No commuting to the CBD and a free car park right outside the doorWe take care of our team and understand that a work/life balance is essential to productivity.What we're looking for: The successful candidate must have:
Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and familiarity with general office equipment (e.g. printers, copiers, etc).At least one year of administrative or customer service experience in an office environment. Strong verbal and written communication skills, along with strong numeracy skills.The ability to work independently and as part of a team. Excellent organisational skills and attention to detail.Available to work 8.30am – 5.00pm Monday to Friday.A friendly, approachable demeanour and professional appearance.The ability to multitask and work in a fast-paced environment.Stand-out applicants will have:
2+ years of administrative or customer service experience in an office environment.Experience with Xero and Xero Practice Manager software.If you're passionate about providing excellent customer service and think this sounds like a position you'd be interested in, please submit your cover letter and CV to one of Robertson Bixley's three directors, Fono Sosene by using the apply now button below.
Please note: We expect a high number of applicants. We will review CVs on a rolling basis, so please apply promptly if you are interested.
No recruitment agencies please.