Job Description Lumino sites in Hamilton are currently on the lookout for an experienced Receptionist to join the team!
We are a high-performing team of professionals who take great pride in the services and care we provide our patients.
As one of our receptionists, you will be the friendly face that our patients see when they enter our doors and the voice they hear when they call our practice.
A typical day will see you assisting our patients with their enquiries, generating, and confirming appointment bookings for our clinicians, payment processing, banking, and other ad hoc administrative duties.
This is a fast-paced role where no two days are the same.
Therefore we require an experienced receptionist, ideally with experience working within the healthcare industry.
The hours for the role are below: Week 1: Monday: 7.45am - 4.30pmTuesday: 7.45am - 5.30pmWednesday: 7.45am - 5.30pmThursday: 7.45am - 5.30pmFriday: 7.45am - 2.30pmWeek 2: Monday: 7.45am - 4.30pmTuesday: 7.45am - 5.30pmWednesday: 7.45am - 5.30pmThursday: 7.45am - 5.30pmFriday: 7.45am - 4.30pmResponsibilities: Greet patients in person and over the phone in a friendly and professional manner.Respond to Patient emails and queries.Process payments and book appointmentsMaintain accurate patient records and filing systems.
Qualifications Previous receptionist experience is a must, ideally within the medical industry.
Excellent customer service and communication skillsProficiency in using computer software applications.Experience with file keeping and data entry.Ability to work in a fast-paced environment.
Additional Information A large company that offers internal mobility Long service benefitsDiscounted Southern Cross health insurance.
Discounts at a range of retailers through Boost Benefits