We are seeking an experienced and friendly Receptionist to join our team at Franklin Gymsports in Pukekohe, Auckland. This part-time position will play a vital role in providing exceptional customer service and administrative support to our growing gym. The role will be Tuesday-Friday from 3.30pm-7.30pm.
Applications close Friday 22nd Nov.
What you'll be doing
Greet and welcome all customers and visitors in a professional and courteous manner
Handle incoming phone calls, enquiries and booking requests efficiently
Manage the front desk and reception area, ensuring it is well-presented and organised
Provide administrative support, including data entry, filing and other clerical duties
Assist with the coordination of class schedules and activity bookings
Liaise with coaches and other gym staff to ensure smooth operations
Contribute to creating a positive and welcoming environment for our members
What we're looking for
Previous experience as a receptionist or in a customer service role
Strong communication and interpersonal skills, with a friendly and professional demeanor
Excellent organizational and time management abilities
Confident to lead in the space and be innovative with new ideas to improve systems
Proficient in using computer systems and office software
A passion for sports and community.
Flexible and adaptable, observant and able to work in a fast-paced environment
First aid responder - we will provide the training if a first aid certificate is not held
About us
Vision Statement
Franklin District's leading provider of gymsport programmes, delivered in a sustainable, community-centred and Sport NZ aligned manner.
Promoting the social, emotional and cognitive needs of participants with the long-term goal of keeping participants active for life.
Professionally managed club, enabling ongoing investment in programmes, coaching and equipment to benefit the community.
Values we believe in
Respect, sportsmanship, honesty and trust
Being a positive contributor to the Franklin community
Personal growth and development in our coaches and participants
To inspire all participants and coaches to be the best they can be
Provide an affordable gymsports experience, in a fun and safe environment
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