Quality Facilitator

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Quality Facilitator 0.6FTE – hours per week Monday to Friday
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whanau-centred care, and excellence.
About the Role
The Quality Facilitator is responsible for supporting the Quality Manager with the delivery of the national and district level goals for quality and patient safety. In collaboration with Service leaders (both clinical and non-clinical), the Quality Facilitator provides support for the ongoing development, improvement, and implementation of a quality and risk management framework to ensure effective structures and processes are in place to deliver safe, high-quality care.
The role of Quality Facilitator is part of a small team based within the adult services at Christchurch Hospital. It is a permanent part-time role, working 24 hours per week, the days and hours are flexible and can be negotiated to suit the business and the applicant.
Key Responsibilities:
Drive an organizational culture of innovation, transformation, and continuous quality improvement.
Ensure improvement programs and projects are robust and based on best practices and evidence (where available).
Support clinical risk management processes including incident investigation, Learning Reviews, complaint review, risk identification, and mitigation strategies.
Actively involve in patient safety and improvement projects.
Fulfill the role of Certification/Accreditation Coordinator for the service.
About the Team/Service/Location
The role of Quality Facilitator is part of a small team based in the Manawa Building Christchurch Campus. It is a permanent part-time role, working 24 hours per week, the days and hours are flexible and can be negotiated to suit the business and the applicant.
About you
We are seeking a Quality Facilitator who has a health professional background, with previous experience working in the health sector (8-10 years).
Relevant tertiary qualification (undergraduate or postgraduate).
Proven skills in leadership/mentoring roles.
Previous experience in quality improvement/project management.
Quality Management related qualifications.
Knowledge of Health and Disability Sector Standards, Certification, or Accreditation Programs.
Demonstrated knowledge, understanding, and application of the principles underlying Quality Improvement, Change, and Risk Management.
Medium level of computer literacy and report writing skills.
Working for Health New Zealand
Health New Zealand | Te Whatu Ora is 'the weaving of wellnesses. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.
Our people are at the heart of everything we do. Health New Zealand is committed to being good employers and honouring our equal employment opportunity obligations.
Our commitment to equity, diversity and inclusion
We want to see the real you in your application and welcome the real you onboard if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.
How to Apply
To view the position description and/or apply for the role please click "apply now." All applications must be submitted through our online careers portal. If you have any questions about the role, please contact Kerri McCarthy at ******.
Please note, we will be reviewing applications when received and may proceed with the recruitment process before the closing date of this advert.

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