Closes: 1 December 2024Company: Repromed Auckland LtdWebsite: www.repromed.co.nzWe provide fertility excellence with heart: offering our clients only the best of both professional and personalised care.When you work with Repromed, you are helping people on their journey to becoming parents. Repromed consists of a highly dynamic team of doctors, nurses, counsellors, scientific, administrators and quality management staff who are 100% committed to working to Nga Paerewa Health and Disability Services (NZS 8134:2021) and Reproductive Technology Accreditation Committee (RTAC) standards and continuous improvement. Rainbow tick certified - we are an inclusive and dynamic organisation that reflects the community we serve.We are seeking applications for a Quality Administrator, which is an entry-level position within our Quality Team. The Quality Administrator will work closely with our leaders, directors, managers, and staff to support them in delivering the highest quality of Fertility Service Excellence with Heart.Your day-to-day responsibilities will include:Managing and maintaining the electronic Quality Management System including client/staff feedback, improvements, compliance tasks, document control, meetings, risk, and accreditation under the direction of the Quality Manager.Coordinating internal and external audits.Managing and responding to all client surveys and feedback.Preparing scheduled KPI reports for the Quality Manager and Medical Director.Training and supporting other Repromed staff on management of their QMS tasks.Minimum Requirements:The successful applicant must have a graduate degree in science, health, biomed, or business with an active interest in healthcare delivery. You will join a small highly dedicated Quality team and work under the supervision of the Quality Manager and Director. You will be a motivated team player with excellent interpersonal skills, as well as being able to carry out your tasks independently. You will have strong Excel, IT, and report writing skills. You will require an empathetic and sensitive communication style with clients undergoing a challenging time in their lives.Mo te aha tau e tatari ana? / What are you waiting for?
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