Fusion5 is now seeking an experienced Practice Manager to join our successful and expanding Microsoft Dynamics 365 Finance and Operations practice based in Auckland.
As a Microsoft Inner Circle member, we're experiencing ongoing growth in our Microsoft Dynamics 365 Finance and Operations practice. We offer the ERP market an approach that is new, refreshing and part of an all-inclusive Dynamics 365 offering. An approach that is extremely customer focused, pragmatic and flexible to all situations.
You will: Manage the organisational structure of the F&O practice, driving practice initiatives and supporting growth of the practice.Work closely with F&O pillar leader to set and drive practice direction.Provide the practice with direction and leadership focused on continuous improvement and new initiatives that support direction and practice growth.Support the sales executives with pre-sales engagement, providing implementation guidance and thought leadership.Support the consulting manager and team leads with leadership, guidance and mentoring to ensure they have the platform that enables them to do their jobs well.Provide expert advice and thought leadership to customers, in both pre and post sales engagements; provide professional presentations on solution approach and leading practices.Ensure consulting services estimates are commercially viable for both Fusion5 and customers.Actively engage with customer sponsors on governance meetings, providing risk mitigation and expert advice to support customer objectives.Work closely with customers to ensure expectations are being met, and escalated issues resolved amicably.Lead and manage product development initiatives, working with the relevant technical leads and architects to design and implement new and innovative products and solutions.You will need: 5 years in a leadership role with a number of direct reports.5-8 years minimum in a similar client-facing role.5-8 years minimum in a technical support and/or software implementation type role.The ability to provide great service to large enterprise/corporate clients.The ability to communicate effectively at all levels.Ability to provide leadership and guidance to other team members.A relevant Tertiary qualification preferred.About Fusion5 Fusion5 provides business solutions that add real commercial value to our customers. Our focus is on making potential reality for our customers, and our people. When it comes to technology, there is no such thing as 'one size fits all'. We ensure our customers are offered a choice when it comes to their technology solutions.
Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand it's essential to provide a workplace where our people are engaged, challenged, successful and happy, and we've created just that! Along with an extensive range of benefits and core values to be proud of, we'll ensure you have every opportunity to make your potential, reality.
What's on offer Competitive salary package.A focus on Employee Development, with regular sessions aimed at career progression.Opportunities for training and professional development.Annual company bonus scheme.Hybrid working arrangements (ability to WFH 2 days per week).Additional perks including birthday leave, discounted gym memberships, volunteer day, annual flu jabs, and more.Regular social events and team activities to foster a vibrant work culture.Apply for this jobFirst name *
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