PRACTICE MANAGER – EASTCARE HEALTH – CHRISTCHURCHMake a positive impact in a highly deserving communityFull time (Mon to Fri)EastCare Health is looking for a dedicated Practice Manager for our healthcare practice in this very special, highly deserving community. EastCare is in the heart of Aranui, a culturally diverse, vibrant community in East Christchurch. We are a close-knit supportive team that understands the importance of holistic patient care, embodying manaakitanga and making use of wrap-around services to best meet the unique needs of our patients.As part of the Tamaki Health Group, New Zealand's largest independent primary healthcare group, we make the most of being part of a large network with shared resources and administrative support.As a Practice Manager, you will be the central person to ensure our clinic operates smoothly and efficiently, supporting our clinical teams in delivering outstanding patient care.It is an exciting time to join Eastcare as we continue to refine our model of care, grow our enrolments and improve our business systems and processes. You will be instrumental in these development initiatives, so this is a great opportunity to make your mark on a practice that has a lot of potential.A full position description is available. Areas of responsibility include:Oversight of financial processesEnsuring an excellent customer experienceLeadership, including direct management of the Medical Receptionists and being part of the practice leadership teamHuman Resources, such as recruitment, training and onboardingClinic Performance, ensuring the practice is sufficiently resourced, managing the roster and driving patient enrolmentsOversight of all relevant accreditation standards.KEY SELECTION CRITERIA:Qualifications, Skills, and KnowledgeStrong computer skills, experience using a Patient Management System is desirableExperience in, and understanding of, the primary health sector (desirable)Experience in building a high performing teamPost-secondary qualification (desirable)Excellent customer service, communication, and numeric skillsStrong organisational skills and the ability to prioritise across multiple stakeholdersPersonal AttributesA high level of integrity and confidentialityA high attention to detail and accuracyCommitment to health equity and cultural competency and can demonstrate an understanding of Tikanga Maori, Kawa Maori, and Te Tiriti o Waitangi.Other RequirementsProof of legal right to work in New Zealand (Essential).NZ Driver's license (Desirable).WHY JOIN US?Make a meaningful impact on healthcareJoin a dynamic and supportive teamDevelop your skills and grow within our organizationCompetitive compensation and benefits.HOW TO APPLY:To apply for this exciting opportunity, please send your resume and a cover letter outlining your qualifications and relevant experience.Only individuals with working rights in New Zealand will be considered for the selection process.
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