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Management - Internal (Human Resources & Recruitment)
Location: New Zealand wide, based in Pukekohe, Auckland
Reports To: General Manager, Pukekohe
Position Type: Full-Time, 35 hours per week (Monday - Friday, mostly school hours, with some flexibility for travel outside these times)
About Us:
Fulton Swim School is more than a place to learn how to swim — we're a vibrant community dedicated to growth, fun, and making a difference. As we continue to expand, we are searching for an inspiring and process-driven Human Resource professional who thrives on building a positive, growth-focused culture, fostering staff development, and leading recruitment efforts to support our flourishing team.
At Fulton Swim School, our core values of Passion, Family, and Celebrating Success define everything we do. We believe in creating an environment where team members are empowered to grow, achieve longevity in their careers, and enjoy their roles every day.
Role Overview:
As our People and Culture Champion, you will be the heart of our people operations, focused on cultivating a vibrant work culture, supporting staff growth and development, overseeing recruitment, and managing regular check-ins with Site Managers. Your mission will be to ensure that our values shine through in every part of the employee journey — from hiring the right talent to creating pathways for career growth and fostering an engaging, supportive atmosphere.
Key Responsibilities:
Build a Strong Work Environment: Develop and implement initiatives that foster a positive, fun, and growth-oriented culture where every team member feels valued and empowered.
Celebrate Success: Cultivate an atmosphere of recognition, where achievements at all levels are celebrated, and staff feel connected to our mission.
Staff Well-being: Implement wellness initiatives and ensure a healthy work-life balance for all team members.
Career Growth Opportunities: Create structured career pathways and training programs, giving staff clear opportunities for progression.
Mentorship Programs: Develop mentorship and leadership training initiatives that nurture internal talent and promote staff longevity.
Continuous Development: Lead ongoing education programs and workshops to enhance staff skills and improve performance, ensuring the team is equipped with the latest in swim instruction and customer service excellence.
Attract Top Talent: Drive recruitment strategies to find and hire passionate, enthusiastic individuals who align with our values.
Onboarding Excellence: Assist with smooth onboarding processes, integrating new hires seamlessly into the Fulton Swim School culture.
Strategic Recruitment: Identify staffing needs as we expand, maintaining a proactive approach to building a pool of qualified candidates.
Performance Management: Conduct regular reviews, offer feedback, and design professional development plans tailored to each team member.
Team Collaboration: Foster an environment of open communication, teamwork, and trust among staff at all levels.
Retention Strategies: Lead initiatives aimed at increasing staff retention and job satisfaction, including benefits reviews and recognition programs.
HR Operations & Compliance
Policy Implementation: Develop and maintain HR policies that reflect our culture and ensure compliance with employment laws.
Payroll & Benefits Management: Assist with payroll processing and employee benefits administration to ensure smooth and efficient operations.
Health & Safety Compliance: Collaborate with management to ensure all health and safety regulations are followed, maintaining a safe and enjoyable working environment.
Internal Communications: Ensure clear, consistent communication across all levels of the organisation.
Employee Relations: Serve as a key point of contact for employee concerns, providing support and solutions that align with our values.
Regular Check-ins: Manage and conduct regular check-ins with Site Managers to ensure alignment and address any operational or staff-related issues.
What You Bring to the Table:
Qualifications:
HR Experience: Proven experience in human resources management, focusing on recruitment, culture building, and staff development.
Leadership & Mentorship: A demonstrated ability to lead teams, mentor staff, and inspire others to achieve their best.
People-Centric Approach: Passion for creating a positive work environment that supports growth, collaboration, and well-being.
Recruitment Expertise: Experience developing and executing recruitment strategies for growing organisations.
Organisational Skills: A natural ability to juggle multiple tasks, manage time effectively, and stay organised in a dynamic environment.
Communication Skills: Strong written and verbal communication skills, with the ability to connect with staff, management, and external candidates alike.
Employment Hero Knowledge: Familiarity with Employment Hero HR and Payroll systems is a bonus!
Desired Superpowers:
Positive Energy: A contagious enthusiasm that motivates and uplifts those around you.
Creative Problem Solving: The ability to think outside the box and develop innovative solutions for staff development and recruitment challenges.
Passion for Growth: A commitment to continuous learning and improvement, both for yourself and your team.
Team Player: You collaborate easily and bring a spirit of cooperation and teamwork to everything you do.
Health & Safety Flair: A keen interest in health and safety, with bonus points if you are familiar with the Safe365 platform.
Perks & Benefits That Make a Splash:
Family Friendly Hours: Fit around school hours the majority of the time.
Flexibility: Some day trips outside of Auckland will involve your flexibility, most of the time you will be based at Head Office - Pukekohe!
Cool Team: Work with a COOL group of humans!
Professional Development: Ongoing opportunities for training and growth in HR and leadership.
Flexible Working: Potential for remote work and flexible hours to maintain work-life balance.
Employee Discounts: Enjoy exclusive discounts on swim lessons for your family.
Recognition Programs: Celebrate your successes with performance-based rewards and incentives.
Ready to Build a Team that Makes Waves? Apply Now!
If you're passionate about people, culture, and helping others grow, we want to hear from you! Join our mission to make waves in the community by shaping a team that is empowered, inspired, and ready to succeed.
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