Parts Manager - Dealership

Details of the offer

With more than 30 years within the New Zealand market, our client offers some of the most reliable and economical trucks, tippers, and curtainsiders available. They are a household name and leader in their field, providing seamless sales and support for operators across a wide range of industries.On behalf of our client, we are seeking an experienced Parts Manager to lead their dealership's parts department. This is a key role, overseeing inventory, customer orders, and team management to ensure the parts department is efficient, well-stocked, and focused on delivering outstanding customer service.ABOUT THE ROLEParts Department Management: Oversee day-to-day operations, including inventory control, parts sales, and logistics, to ensure efficient and profitable functioning of the department.Inventory Control & Ordering: Maintain optimal inventory levels, managing orders and vendor relationships to ensure the right parts are always available without overstocking.Customer Service Excellence: Build strong customer relationships by providing knowledgeable, timely, and high-quality service, addressing both retail and wholesale customers.Team Leadership: Recruit, train, and motivate a team of parts specialists, fostering a culture of collaboration and high performance.Sales & Revenue Growth: Develop strategies to increase parts sales and profitability, including promotions, customer loyalty programs, and special offers.Supplier Relationship Management: Work closely with vendors and suppliers to negotiate favorable terms and stay informed on parts availability, new products, and industry trends.Data & Reporting: Track key performance metrics, including sales targets, inventory turnover, and customer satisfaction, and provide regular reports to dealership management.ABOUT YOU:Industry Knowledge: 3+ years of experience in parts management, ideally within a truck or automotive dealership.Inventory Management Skills: Proficiency in inventory control and familiarity with dealership management systems (DMS) for parts.Customer Focus: Strong customer service skills, with a focus on building long-term relationships and resolving issues effectively.Leadership Ability: Proven ability to lead, mentor, and develop a high-performing team.Sales and Negotiation Skills: Experience in driving parts sales and negotiating with suppliers for optimal pricing and terms.Analytical Skills: Comfort with data analysis to track performance, manage inventory, and forecast needs.Organizational Excellence: Strong organizational and multitasking skills to manage priorities and respond to a dynamic work environment.Note: Only shortlisted candidates will be contacted, and this will be within 5 working days from receipt of your expression of interest.
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Nominal Salary: To be agreed

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