Mo te tunga| About the Role : This role will see you join our Visitor Centre Team. The team provides professional, informative, and memorable visitor experiences to the general public and other visitors through guided tours, virtual tours, and informal interactions with a wide variety of people at Parliament. We aim to facilitate closer connections for people with the Parliament of Aotearoa, and to make Parliament a more accessible and approachable place for everyone. We are looking for an enthusiastic and engaging Parliament Visitor Host to help us deliver excellent visitor experiences for all visitors to Parliament. You will be the first point of contact for the general public, tour groups, and other manuhiri, and will be able to provide a warm and professional welcome, efficient service, engaging experiences, and effective problem solving for everyone you meet. This role is on a casual basis to support our busier months and will include shifts over the Christmas & New Year period. The role is working up to 21hrs per week. The appointing salary range for this role is $63,140 per annum. Appointments will be based on skills and experience (please note, the full salary range extends beyond this to allow for tenure progression). Nga haepapa |Responsibilities: Create a warm and welcoming environment at Parliament, where visitors are informed and engaged. Ensure Parliament is an accessible experience for all visitors. Connect people with the mahi of Parliament through tours, retail, and effective customer service. Contribute to the safety and security of Parliament through health and safety procedures and proactive reporting. Contribute to the evolution of our visitor offer, and proactively participate in new initiatives. To kete | What You Will Bring to the Role : Great people skills and the ability to communicate effectively with a wide range of people. The ability to work well within a team. A love for storytelling and engaging people in history, culture, and civic ideas An ability to adapt and learn quickly, and a positive approach to change. Problem solving and organisational skills. Proficient with Microsoft Office, specifically Word, Excel, and Outlook Me pehea te tuku tono| How to Apply : To apply, click the 'Apply Now' button to upload your CV. Applications close midnight 31 st October 2024. All applications must be made online. If this is not possible or to arrange a confidential korero, please email ****** Note : We will be screening applications as we receive them to move swiftly to interview shortly after the advert closes (depending on application numbers, this date may change). You may be asked to complete a pre-interview screen via phone or video. Please let us know in your application if we need to make any specific accommodations during our process. The Parliamentary Service and the Office of the Clerk appoint on merit and are committed to diversity and inclusion and good employer principles. We welcome applicants from all walks of life and value the experience that your point of difference brings. #J-18808-Ljbffr