Overnight Cruise Operations Manager

Details of the offer

About the Role
Are you looking for the next step in your career progression? This is a unique opportunity for an organised and self-motivated leader to join the RealNZ team, effectively operating the overnight experience in stunning Doubtful Sound.
Based in Te Anau as part of the operations team, you will be responsible for base support to those working in Doubtful Sound, driving the success of one of our premium experiences and the welfare of a close-knit team running our epic overnight cruises. If you ooze positivity and aren't afraid to learn the ropes and get hands on, this might be the perfect role for you.
Key responsibilities will include:

Ensuring our beautiful overnight vessel is being operated efficiently, enabling the team to provide the best experience for our guests
Keeping a close eye on schedules, adjusting capacities to maximise availability and productivity across experiences
Setting your team up for success with training & development, as well as supporting them in their daily work life by effective rostering, system implementation and planning.
Controlling the budget for operations assigned to you, hitting targets and managing costs
Ensuring the safety of all staff, customers, contractors and general public, and maintaining the highest standards of customer service at all times

We are looking for someone who has:

Experience in leadership and mentoring
Strong people and communication skills
Full NZ Drivers Licence (essential)
Experience in maritime operations would be beneficial

What's in it for you?

Some amazing staff benefits! Take a friend for free with you to explore some of RealNZ's most memorable experiences - jet boating, rafting, travel on the TSS Earnslaw and enjoy the famous BBQ at Walter Peak, visit the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound and explore Rakiura. What an awesome opportunity to explore our back yard without spending a fortune!
Medical insurance included in your remuneration package
Interim accommodation may be available for the right applicant

Who are we?
We are real people in real places delivering real experiences.
Enabled by tourism, our vision is to be a leading conservation business. We are committed to the future of sustainable tourism while honouring our past. Our guest centric attitude is fuelled by our promise to deliver Aotearoa's most unforgettable experiences.
Here at RealNZ we encourage people to be themselves, respect the environments we operate in and respect each other. We are committed to empowering people, so they can have a voice, be heard and be present.
Our people and our experiences stretch across our most remote islands and fiords to our snow-capped maunga; we are a diverse group of people, and our passion to share incredible environments and experiences with guests drives us every day. Join us on our mission to conserve nature, share our history and culture and have fun every step of the way.
Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.



Job Details



Company


RealNZ




Reference #


36871




Posted on


10 Oct 2024




Closes on


30 Oct 2024 17:00




Location(s)


Doubtful Sound, Te Anau




Expertise


Administration, Health & Safety, Human Resources, Management - Branch/Supervisory/Coordinator, Manager – Conservation, Management - Senior Executive, Manager - Operations, Personal Assistants, Support, Management/Administration




Job level(s)


Experienced




Work type(s)


Permanent - Full Time




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Nominal Salary: To be agreed

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