Production, Planning & Scheduling (Manufacturing, Transport & Logistics)We have a fixed term opportunity to cover parental leave. The role is to deliver solutions to support effective workforce planning and modelling in the effective management of operations resources, ensuring processes meet both the short- and long-term resourcing needs that support strategic priorities.The critical areas for workforce planning are the technician resource in the Operations Field Network. This role will also ensure that forecasts are accurate across tactical events and seasonal time periods and that people are scheduled effectively to consistently achieve service levels and other relevant measures.Hours: 40 hours per week, Monday - FridayLocation: NZ Support Office (1 Carmont Place, Mount Wellington, Auckland 1060)Fixed-Term Duration: January 2025 - September 2025What we're looking for:Experience in Workforce Management, preferably in an operational and/or contact center environment.Strong data analysis experience with demonstrated ability to deliver to deadlines.The ability to work autonomously and evaluate information to provide recommended course of actions.Highly developed interpersonal skills and the ability to establish an excellent working relationship with people at all levels.Analytical problem-solving abilities, with a data-driven approach.Broad understanding of the concepts of workforce modelling and forecasting.Technical skills, preferably VPA, OSP knowledge, Dynamics 365 (CRM).Advanced Excel and business/financial modelling.What we offer:Hands-on leadership and support.Development and growth opportunities.Great company culture.A fantastic reward programme - earn vouchers and discounts across 70+ New Zealand businesses – Groceries, Fashion, Health/Beauty, Home/Garden, Entertainment, Travel/Holiday.Development opportunities for your career.Being part of the Belron group brings its bonuses as you can access jobs not just locally but internationally as well.About us – Belron New Zealand (Smith&Smith, Laser and Exceed)Belron is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26,000 employees.Our New Zealand operations consist of three well-respected brands in the market: Smith&Smith, Laser and Exceed. Smith&Smith is New Zealand's leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand's leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.At Belron NZ, you'll be joining a whanau where diversity, equity, and inclusion are at the core of who we are. We believe in recognising and rewarding the contributions of our team members, offering competitive pay rates, comprehensive benefits, and ongoing opportunities for development. We also take our role in society seriously and are proud to have been awarded Platinum 2024 EcoVadis Sustainability Rating – putting us in the top 1% of global companies rated by EcoVadis for our social, environmental, and ethical performance.If you're interested in learning more or want to apply for the role, click Apply Now.
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