Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities.
Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will create a vibrant and connected Auckland.
We are on a journey and working to shape our organisation through an ambitious transformation programme providing for more climate-resilient, effective, and efficient AT.
Transitioning Auckland's transport network on such a mammoth scale is no mean feat and we need a talented team to ensure we are up to this task.
Currently we are seeking an Operations Planning Manager to lead, motivate and empower a team to deliver the public transport services that enable the growth and enhancement of Auckland's public transport (PT) network.
This particular team manages PT timetables, schedules and other elements of detailed services operations design including run-time and peak vehicle requirement. With a deep understanding of PT performance and operations, this role collaborates with the planning and service operations functions, helping the planning and implementation of service changes.
Te Whiwhinga mahi - The Opportunity
Leading and engaging the team, ensuring the effective management of the team by providing feedback and coaching, discussing personal development plans and opportunities for growth
Working alongside the team on a rolling review of network performance in terms of patronage, capacity, resource utilisation and customer experience.
Overseeing the team responsible for producing timetables, peak vehicle requirements (PVR) and optimising schedules.
Working closely with Service Network Development team to schedule and timetable future service improvements and agree these with bus & ferry service operators.
Discussing customer, operational and design criteria with teams across AT to make sure requirements are considered in development of new or improved timetables and schedules.
Working with internal teams to identify and prioritise what review, analysis and timetable/schedule creation are required, and checking the progress of current development.
Guiding analysts on their approach to a set of proposed timetables to make sure business requirements are understood, proposed outcomes will be effective and key principles and methodologies are being used appropriately
Ko koe tenei | About you
A tertiary qualification in Business, Commerce, Economics, Mathematics or related
10 years' experience in an analytics role or service delivery and performance management role.
Leading an analytical team in a political or highly complex environments
Managing relationships with senior stakeholders
Ko wai matou | About us & Nou te rourou - What's in it for you?
At AT, we embrace inclusion and fully support building a diverse workplace where people come first and we feel safe, respected, valued and supported, inclusive of our differences. Our values are more than just words - they are integral to everything we do. Manaakitanga - We care, Tiakitanga - Safe with us, Whanaungatanga - We connect, Auahatanga - Better, bolder, together.
In addition, we also offer:
Investment in your professional development and training
Opportunity for greater leadership and accountability
Modern CBD (Wynyard Quarter) waterfront-based office
Paid parental and partner leave
Study assistance
Health and Wellbeing benefits
Professional memberships
AT recognises that you might be perfect for this role even if you don't have all the requirements above. We also offer flexible working arrangements and are happy to discuss this further.
Please apply providing your updated CV along with a cover letter summarising how you meet the requirements of the role.
Please contact Lynn Miller on ****** for any further information or questions.
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