Our client is seeking a high performing operations lead to fulfil this critical role in their commercial cleaning business.
You will be the glue that holds together the large operational requirements of their South Island business, including contract setup, issue resolution, training delivery, franchise audits and compliance to company standards and policies.
While having responsibility across the South Island, approximately 60% of your time will be spent on Christchurch functions - the role will require some travel outside of Canterbury in terms of responsibilities that need to be carried out in person.
A typical day is likely to involve two hours of administration and six hours of "out and about" with franchisees and clients. In terms of the admin component of the role, think process enhancements, reporting and general CRM management.
Our client is looking for an ASAP start, so who are they looking for?
Ideally, you will be:
experienced to a leadership level in the commercial/domestic cleaning sectors
qualified via a New Zealand Certificate in Cleaning
highly competent in building relationships based around trust and delivery
a communications expert - you listen, ask questions, gather information and make decisions that are conveyed in timely, clear and concise terms
confident in terms of general business practice including financials
able to deliver quality training and coaching
physically fit with a smile and an attitude that wins people over
competent at operating industry related machines/equipment including specialist skills such as carpet cleaning, strip and seal etc
flexible in terms of some time being spent away from Christchurch and on occasion, working non-standard hours
the holder of a current and clean NZ Driver Licence
Please don't be put off applying if you don't tick each of the above requirements - we still want to hear from you.
For a chat about the role, please call Rob Malpass on 021 743 751 or APPLY today.
Applicants need to hold New Zealand citizenship or residency.
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