Regional General Manager, LA/Co, NZ Lead the charge at New Zealand's hottest hospitality venues.
Drifter is a uniquely curated hotel-hostel in the heart of Christchurch. You've never seen anything like it. We're for a new way to travel.
Part of the Leisure Accommodation Collective, Drifter joins a line-up of spectacular accommodation offerings that are making waves across Australia and New Zealand.
Driven by our purpose of helping create memories that last a lifetime, we focus on bringing unique and community-driven travel experiences to iconic coastal and urban locations throughout the Antipodes.
We don't believe in the saying "you can't have it all" because at Drifter, you can. While we can't fit in all into few sentences – think design-led, flexible accommodation, progressive health and wellness (goodbye sad hotel gym and hello sound baths and morning yoga) and a true focus on inviting communal spaces and experiences. Our business travellers and digital nomads love the well-connected co-working set-up, and our newly opened bar and restaurant has quickly gained a dedicated following.
You know as well as we do that none of this is possible without a stellar team working together to bring the magic.
That's where you come in. We're looking for a solid and ambitious Regional General Manager to lead our teams across multiple New Zealand locations, ensuring every Drifter guest leaves with unforgettable memories and lasting connections.
The Role As Regional General Manager, you will be responsible for overseeing all aspects of operations at Drifter Christchurch as well as managing new and exciting assets across New Zealand when they come online, including our upcoming Wellington project.
From guest experience to operational efficiency, your leadership will ensure we maintain high standards across the board.
You will be managing department heads across Housekeeping, Food & Beverage, Front Desk, and Maintenance, ensuring all properties operate smoothly and deliver on our promise of creating a uniquely connected community for our guests.
Day to Day:
• Lead all operations across multiple properties, maintaining alignment between different departments and sites.
• Oversee and support the launch of new properties, ensuring they meet LA/Co's high standards from day one.
• Ensure that our guest experience is always positive and exceeds expectations.
• Work closely with department managers to ensure operational efficiency, innovation and excellence.
• Oversee financial performance, including budgeting, forecasting and cost control.
• Collaborate on menu offerings, event planning and activities that enhance the Drifter experience.
• Champion our commitment to sustainability and ensure we uphold all relevant health, safety and compliance standards.
• Create an inclusive, supportive environment for our team, fostering growth and professional development.
You Will Bring: • Proven experience as a General Manager or similar leadership role in hospitality.
• A strong understanding of operational management, with a passion for guest service and team development.
• Excellent financial acumen, including budgeting, cost control, and performance analysis.
• Strong leadership skills, with the ability to inspire and manage a team.
• Excellent communication skills and a solution-focused mindset.
• A commitment to delivering exceptional guest experiences and maintaining Drifter's unique brand and values.
This is a rare opportunity to be a part of an innovative, growing brand.
You'll have the chance to shape the culture, operations, and experience of our guests.
If you think we'd be the right fit for one another and you can play a key role in making Drifter a truly unforgettable experience for our guests to play, relax and connect, don't delay, please apply now.