Operations Manager

Operations Manager (2901711) Auckland, New ZealandYour new companyOur client has been in the industry for more than 30 years and has grown to become a national franchise within the retail, commercial and corporate sectors. They have fostered a reputation for providing great communication and delivering top quality service, which has resulted in winning over major portfolios nationally. Due to continued growth, they are on the lookout for an experienced Operations Manager to lead their Auckland and Northland region.Your new roleReporting to the CEO, you will be managing operational aspects of contract set up, dispute resolutions, training delivery, and ensuring compliance with company standards and policies. This position is crucial to business success and acts as a key liaison between franchisees, clients and the company, ensuring high-quality service delivery and operational excellence across the commercial cleaning services.What you'll need to succeed5–7 years' experience at leadership or managerial level in delivering commercial/domestic cleaning contracts regionallyCommercial experience within financial management, client relationship management and people leadershipProven experience in special works such as carpet cleaning, strip and seal etcTrade or service line based qualifications are preferred (Careerforce L2 or L3 Cleaning)Open to travel across Auckland & Northland with potential overnight stays/weekend work as requiredAbility to conduct trainings and coach people effectivelyWhat you'll get in return$100k - $110 k per annum (DOE)Company car + Fuel card + Laptop and phoneWorking for a growing NZ-wide companyWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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