Operations Coordinator - Auckland

Guarding Services Senior Operations ManagerAbout Us We are 100% New Zealand owned. Red Badge Group is widely recognised as a market leader, trusted to deliver a full range of security planning and staffing solutions.
About the Role Be the first point of contact with our frontline staff – including communications around unforeseen absences & general work-related queries.Schedule staff rosters, both for future requirements & at short notice, to meet client requirements.Use specialist workforce & rostering software.Motivate, engage and develop our Guarding frontline teams, ensuring standard processes are being followed by all staff members.Ensure you are a visible frontline support network to our team and regularly visit client sites delivering service excellence.Bring a level of forward-thinking and initiative towards identifying and solving issues before they become more significant problems.Ensure you are a positive leader within the Red Badge Team to maintain our status as New Zealand's premier customer service-focused security and events business.Constructively challenge current thinking and practice, offering new ideas, alternatives or improvements to existing products, services and approaches.About You Previous track record in coordinating staff, logistics, production planning or supply chain – is preferred but not essential.Have a Green COA Security License is desirable; however, we can help you obtain one!Full clean New Zealand driving license.Excellent innovative problem-solving and critical thinking skills with good leadership to develop solutions quickly.Highly adaptable and have the ability to handle pressure in a fast-paced environment.Good communication skills and an ability to enforce expectations with staff and lead them in the right direction.Work flexibility – this is not your usual 9 – 5 job.Some experience in a security &/ or similar industry is advantageous.Applicants for this position should have NZ residency or a valid NZ work visa.
'Apply Now' to express your interest in the role - we would love to hear from you!
Unique opportunity to join our patrols team and help deliver excellent services and assistance across multiple channels!

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