Think shiftwork might work better for your lifestyle? Avoid that 9-5 hustle and bustle, and have a work-life balance.
Starting salary $67,500, plus shiftwork allowance
Work with a supportive team using the latest tracking technology
Numerous vacancies available, located in Upper Hutt
Nga kawenga | About the role
Working at Ara Poutama Aotearoa (Department of Corrections) is a big responsibility. You will be part of a 24/7 team of people who are helping to manage and monitor people placed on electronic monitoring bail within our communities all over the country.
As an Operations Adviser, no two days are the same, and no two calls are either. One minute you're liaising with the Police for a high-risk arrest, next developing workable solutions for those on bail. Excellent communication skills, critical thinking, having the ability to multitask and think outside the square is your key to success in this role!
It's a demanding role that requires a lot of empathy. You've got to be able to put yourself in their shoes. They need our support, and you need their trust. Whether it's welfare checks, problem solving, or diffusing a stressful situation - that's what you're there for. And you've got a great and highly experienced team to back you up and support you along the way.
In this role, you will be on an 8-week rotating shift pattern which includes 3-shift types: morning, afternoon, and nights. You will be required to work all three shift types during the 8-week pattern. This can take some time to get used to, and it's important for you to think about your commitments outside of work before applying. Please ensure you review the Job Description attached to this vacancy which includes more information on how a typical roster would look.
These positions are located in Upper Hutt.
This is a busy role, to ensure your success we would look to you to demonstrate some or all of the following skills, experience, and attributes:
Experience with phone and email communications with a variety of clients
Demonstrate your critical thinking skills, i.e., problem solving, use of judgement, and ability to investigate
Current and strong computer literacy, with the ability to pick up new systems
Resilience in challenging situations with people and negative behaviour
Be an excellent team player, and contribute to our wider success!
Experience in shift work will be a bonus as routines change
The starting salary for this role is $67,500.
Ko wai matou | About us
Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whanau, and that of the communities we serve across the motu.
As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to shape how we work and deliver the outcomes in our strategy - Hokai Rangi.
If you have any specific questions about the role please contact: ******
To apply, please submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values.
This role is not covered by the Criminal Records (Clean Slate) Act 2014, therefore please disclose any offences with the law, even if they are outside 7 years. Applicants who have lived overseas in the last 10 years will also be required to provide an overseas police clearance if they are successful in gaining employment with us.
Applications close on: Monday the 18th of November 2024 at 12am.
All applications must be submitted through our careers site to ensure transparency. Applications received via email will not be considered.
Ara Poutama Aotearoa (Department of Corrections)
The Department of Corrections Ara Poutama Aotearoa offers a unique opportunity to contribute to public safety and positive social change. We manage both community-based and prison-based corrections, aiming to support rehabilitation, improve public safety, and reduce re-offending rates.
*Kotahi ano te kaupapa: ko te oranga o te iwi' 'There is only one purpose to our work: the wellness and wellbeing of people.'
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