Posted: 02/10/2024 Closing Date: 02/11/2024 Job Type: Permanent - Full Time Location: Christchurch Job Category: Warehouse We are looking for a motivated & dynamic person to join our team. In this role, you will be working closely alongside our customers and operational team. Providing exceptional customer service is at the forefront of this role. We pride ourselves in ensuring customers always have a positive experience. A proactive approach, analytical mind, and attention to detail are essential. Cardinal is a leading partner to many of New Zealand's well-known companies in food, beverage, grocery, and personal healthcare. We offer an end-to-end logistics solution to our customers, which provides opportunities for our team members to develop, upskill, and progress within the business. Our teams strive to be "Best in Class". Working Hours: Monday to Friday, 8:00am - 4:30pm The successful applicant will be responsible for: Manage open tickets and resolve them in a timely manner Process customer orders promptly and accurately & make adjustments as requested Prepare the delivery documentation and relay important delivery instructions to key stakeholders. Support initiatives to improve the overall customer service experience and programs Provide support/cover for other administrative tasks such as POD uploading support Ideal applicant will be: Driven and provide exceptional customer service Able to work collaboratively with the team Able to problem solve Ideal applicant will have: At least 2 years working within the warehouse/logistics industry Proven SAP experience (advantageous) Demonstrating a customer-focused mindset that prioritizes the needs and satisfaction of customers Analytical skills and the ability to analyze data Intermediate level of experience using the Microsoft suite Prior experience using TMS or WMS system & CRM system What we can offer: A competitive remuneration package Membership to the Cardinal Perks Program (discounts with some of NZ's major retailers) Life insurance Ongoing professional training and development If the above sounds like you, do not hesitate and apply now! We look forward to discussing this opportunity with you. Applicants for this position must have New Zealand citizenship, residency, or a valid work visa. The successful applicant must pass a pre-employment drug and alcohol test, criminal history check, and provide two contactable references. #J-18808-Ljbffr