**Job Title:** Online Virtual Assistant
**Company:** PNC Financial Services Group
**Location:** Nelson, Nelson, NZ
**Job Type:** Part-Time
**Seniority Level:** Entry Level
**Years of Experience:** 0
**Job Description:**
Join PNC Financial Services Group as a dedicated Online Virtual Assistant in our Nelson location. This entry-level position is an excellent opportunity for individuals who are eager to begin their career in a supportive and dynamic environment. We are seeking a reliable and hardworking individual who is passionate about providing high-quality administrative support and excels in both research and persuasion.
**Key Responsibilities:**
- **Administrative Support:** Provide general administrative assistance to various departments, including scheduling meetings, managing calendars, and preparing correspondence.
- **Research Tasks:** Conduct thorough online research to gather information relevant to projects, clients, and market trends, ensuring accuracy and attention to detail.
- **Data Entry and Management:** Assist with data entry tasks, maintaining organized databases that track project progress, client interactions, and other relevant information.
- **Communication Liaison:** Serve as a point of contact for internal teams and external clients, responding to inquiries promptly and professionally while ensuring clear communication.
- **Document Preparation:** Prepare and format documents, presentations, and reports, ensuring they adhere to company standards and are delivered on time.
- **Project Coordination:** Assist in coordinating small projects, tracking deadlines, and following up with team members to ensure timely completion.
- **Customer Support:** Provide exceptional support to clients and customers, addressing inquiries and resolving issues as they arise.
- **Collaboration:** Work closely with team members to foster a collaborative environment that promotes sharing ideas, challenges, and solutions.
- **Continuous Improvement:** Participate in team meetings and contribute suggestions for process improvements and enhanced efficiency.
**Requirements:**
- **Education:** High school diploma or equivalent is required. Some college coursework in business administration or a related field is a plus.
- **Experience:** No prior experience is necessary. Entry-level applicants are encouraged to apply.
- **Personality Traits:**
- **Reliable:** Demonstrates consistently strong attendance and punctuality; meets deadlines and follows through on commitments.
- **Hardworking:** Displays a strong work ethic and dedication to achieving results, with willingness to take on new challenges.
- **Soft Skills:**
- **Research:** Strong ability to conduct effective online research, analyze information, and summarize findings clearly.
- **Persuasion:** Excellent verbal and written communication skills with the ability to influence and persuade others as needed.
- **Technical Skills:** Proficiency in basic office software (e.g., Microsoft Office Suite) and familiarity with virtual communication tools (e.g., Zoom, Slack) is preferred.
**Benefits:**
- **Employee Discounts:** Enjoy exclusive discounts on various products and services.
- **Parental Leave:** Comprehensive parental leave policies to support new parents.
- **Relocation Allowance:** Financial support for candidates who may need to relocate for the role.
**Working Environment:**
At PNC Financial Services Group, we foster transparency and open dialogue to enable effective communication at all levels. Our supportive team culture encourages personal growth, collaboration, and the sharing of ideas. We value diverse perspectives and believe that communication is key to our success.
**Application Deadline:**
Interested candidates are encouraged to apply by **October 27, 2024**.
**Equal Opportunity Statement:**
PNC Financial Services Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.