Online Client Relations Representative

Job Description: Fisher & Paykel Healthcare is seeking a dedicated and passionate Online Client Relations Representative to join our team in Wellington, NZ. As an Associate Level position, the ideal candidate will have at least 4 years of experience in client relations or a related field. Responsibilities: - Manage online client inquiries and provide timely and accurate responses - Build and maintain strong relationships with clients through various communication channels - Collaborate with internal teams to address client needs and resolve issues - Monitor client satisfaction and identify opportunities for improvement - Assist with online sales and promotions to drive revenue growth - Stay up-to-date on industry trends and competitor activities - Provide feedback to management on client preferences and market trends Requirements: - Bachelor's degree in Business, Marketing, or a related field - Strong communication and negotiation skills - Ability to adapt to changing priorities and work in a fast-paced environment - Proficiency in Microsoft Office and CRM software - Experience in e-commerce or online sales is a plus Personality Traits: - Dedicated - Passionate Soft Skills: - Negotiation - Adaptability Benefits: - Retirement plan - Free accommodation - Parental leave Working Environment: At Fisher & Paykel Healthcare, we believe in aligning work with a greater purpose. As an Online Client Relations Representative, you will have the opportunity to contribute to a meaningful mission and make a positive impact on the lives of our clients. Deadline to Apply: September 2, 2024 Equal Opportunity Statement: Fisher & Paykel Healthcare is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.