Online Chat Support Officer

Job Description: PPG Industries is seeking a dynamic and customer-focused individual to join our team as an Online Chat Support Officer in Auckland, NZ.
As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.
Responsibilities: - Provide timely and accurate responses to customer inquiries through online chat platforms - Assist customers with product information, order status, and general inquiries - Troubleshoot and resolve customer issues in a professional and efficient manner - Collaborate with other departments to ensure customer satisfaction - Maintain a high level of customer service and professionalism at all times - Keep accurate records of customer interactions and transactions Requirements: - Resourceful and hardworking individual with a strong commitment to customer satisfaction - Excellent planning and organizational skills - Ability to adapt to a fast-paced and dynamic work environment - Strong communication skills, both written and verbal - Proficiency in using online chat platforms and basic computer skills - High school diploma or equivalent Benefits: - Travel opportunities for training and development - Paid overtime for additional work hours - Dental insurance for employees - Opportunities to give back to the community through corporate social responsibility initiatives Equal Opportunity Statement: PPG Industries is an equal opportunity employer and is committed to creating a diverse and inclusive work environment.
We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.
If you are a motivated individual with a passion for customer service, we encourage you to apply for the Online Chat Support Officer position at PPG Industries in Auckland, NZ.
The deadline to apply is September 9, 2024.
Join us in providing exceptional customer support and making a positive impact in the community through our corporate social responsibility initiatives.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.