Office Management (Administration & Office Support)
A trusted brand in the car rental industry and well respected for quality, exceptional service and customer loyalty Wide product range including cars, trucks, cargo and multi-seat vans and trailers, operating for 18 years. About the role A dynamic, exciting environment where no two days will be the same! It is a great place to start a career within the vehicle rental industry with opportunities for advancement with the right skill set. Full-time- permanent weekend work (1 or 2 days) required- days may be negotiable (8 am- 5 pm). Key Responsibilities: Providing an exceptional service experience to our customers from first contact through to becoming lifelong clients and advocates
Promoting company products & services to the customers and increasing customer Loyalty and maximizing the utilization of companies service Maintenance and servicing of vehicles including changing tires, brake pads etc Organising COF, Registration and major repairs through nominated vendors Promote and sell coverage & upgrade (additional insurance and upgrade in rentals Maintain and reinforce the company's Image while meeting the customer's needs. Contributing to increasing the company's sales by adding value to the customer requirements through excellent customer service. Focused on delivering efficient, professional service Groom/Clean/Check vehicles to ensure vehicles are presented to a high standard Reporting any vehicle damage/equipment faults. Assist customers in making reservations, processing rental agreement transactions, checkout/check-in vehicles, accident and damage reports Monitoring, tracking and organizing fleet availability daily Includes transfers between our depot and our airport partners Benefits and perks Opportunity to be part of a dynamic company Busy role that offers variety and a supportive team culture. Full training provided. Skills and experience Professional attitude with great interpersonal skills Genuine team player and willing to contribute to the ongoing growth of our business. Enjoys dealing with customers and works well in a team environment. Excellent phone and face-to-face communication skills Dedicated worker with a strong work ethic. Experience with Rental Car Manager software is an advantage. Positive can-do attitude with the drive and passion to succeed Well presented (uniform provided) A full NZ driver's licence and NZ residency or a valid NZ work visa are required. The ability to drive a manual is a bonus. If you have the qualities we are after then please Click on the 'apply for this job' button and attach your cover letter and CV
Come join the team!
Your application will include the following questions: How many years' experience do you have as an office manager? Do you have customer service experience? Do you have experience in a sales role? Do you have a current New Zealand driver's licence? Which of the following statements best describes your right to work in New Zealand? Are you willing to undergo a pre-employment medical check? How would you rate your English language skills? Which of the following Microsoft Office products are you experienced with?
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