Job Title : Office Manager
Location : Faithful Flavours Bakery
Type : Full-time
About Us :
Faithful Flavours is a family owned and operated bakery known for our fresh, delicious cakes, pastries, and savory treats. We pride ourselves on providing quality baked goods with excellent customer service. Our team is passionate about making every customer experience special, and we're looking for an Office Manager who shares this enthusiasm.
Key Responsibilities :
Manage day-to-day administrative tasks, including emails, phone calls, filing, and general office upkeep
Maintain and organize office systems, ensuring smooth communication across departments
Handle invoicing, billing, and basic bookkeeping, ensuring accurate financial records
Manage the bakery's online ordering system, ensuring all customer orders are processed efficiently and accurately
Schedule and coordinate meetings, deliveries, and special events for the bakery
Assist in the development and implementation of office procedures and policies to improve efficiency
Support marketing efforts, including updating social media platforms and promoting new products
Receive, process, and oversee customer orders for cakes, pastries, and savory items
Collaborate closely with the bakery team to ensure accurate and timely completion of orders
Maintain knowledge of bakery products and ingredients to assist customers with inquiries and recommendations
Monitor inventory levels for both office supplies and bakery ingredients, ensuring timely replenishment
Coordinate with suppliers and manage orders for bakery ingredients and other necessary materials
Ensure compliance with health, safety, and food handling regulations
Skills & Qualifications :
Proven experience in office management or a related role
Familiarity with bakery operations, including knowledge of cakes, pastries, and savory ingredients
Strong organizational and multitasking abilities
Excellent customer service and communication skills
Proficiency in basic bookkeeping or accounting is a plus
Familiarity with social media and online ordering platforms
Ability to work in a fast-paced environment and handle deadlines
A positive, team-oriented attitude
Bachelor's degree in business administration
How to Apply :
Please send your CV and a cover letter outlining your experience and why you'd be a great fit for Faithful Flavours to ******.
Please also record a short video explaining your qualifications and experience and why you'd be a great fit.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as an office manager?
How many years of bookkeeping experience do you have?
Do you have experience in administration?
Do you have customer service experience?
Do you have previous invoicing experience?
How many years of accounting experience do you have?
Which of the following Microsoft Office products are you experienced with?
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