About Propellerhead Propellerhead is a leading software services company based in Auckland, New Zealand. We design, deliver, and maintain large scale custom-built digital platforms across a range of technologies. We view software development as a craft, and we take pride in using this craft to produce technology which is meaningful, valuable, and can make a difference in the world. About the Role A wonderful opportunity has opened up at Propellerhead for a capable individual who is looking for an interesting and varied role. As the face of the company, you'll be based at our front desk. You'll ensure the smooth day-to-day running of the office, anticipate the needs of clients and staff, juggle multiple tasks and have an innate ability to pick things up quickly. Your resourcefulness and adaptability will enable you to respond swiftly with the right solution when needed, and your good judgement and initiative will be valued. The role is full-time and office based, with the option of occasionally working from home. You will be working within a supportive and collaborative team, and the opportunity to grow and learn will be ongoing. We seek to create an environment with people who care about what they do, and enjoy evolving their practices, can flourish. We operate under an interesting management system called Holacracy (feel free to check it out), and our workplace is a little different to an ordinary office environment. Role Requirements Maintaining the physical premises and facilities of the office to a high standardBeing the first point of contact for staff and guests and contributing to the Propellerhead experienceLiaising with maintenance contractors, suppliers, cleaners and technicians for repairs, cleaning and refurbishmentsAssisting guests and clients - in person and over the phoneMaking coffees (training provided if needed)Ordering and maintaining stocks and supplies including groceries, perishables, stationery and office suppliesOrganising catering for occasional staff lunchesInducting new staff into the office and teamReviewing invoices to ensure they are correct before the accountants pay themInventory and hardware management and ensuring our team have what they need Ensuring seamless operation of physical ICT infrastructure including; phones, video conferencing and working with our IT support providers on any issues that may pop upOrganising transport and travel as requiredScheduling meetings and being ahead of the 8 ball for things happening in the officeWorking with the Marketing Circle to assist with events and promotionsOut-of-office errands as required Your Skills and Experience You could have 3 to 5 years of experience working in Office Coordination/Support and be looking for your next exciting opportunity. Alternatively, you could have less experience but possess fantastic communication and problem-solving skills, be ready to learn and put your energy into a new roleYou are a natural problem solver who takes a practical approachYou're kind and warm with high integrityYou look for ways to make improvements and create value You're a self-starter, we're looking for someone who can motivate themself and add to our team contributionYou must be able to easily learn new conceptsYou're flexible and ready to jump in and help out when requiredWell presented and professional in your demeanorYou need to possess great people skills and be adept at building rapport with colleagues and clientsThe idea of evolving your knowledge and processes, and working alongside people who value craftsmanship will be of interestYou'll have attention to detail and a love for keeping things organisedYou should be comfortable with self-management (within a supportive and collaborative environment) Every day is different in this role, so enjoying variation within your working day is a mustYou must be located in Auckland as the role is office based. (We operate a hybrid working model where our team can work a combination of working from the office and from home, though you'll be the mainstay to keep things ticking away smoothly.) Benefits Beautifully designed office, located in Auckland cityWe are a welcoming, friendly, equal-opportunity workplaceYou'll enjoy a culture of openness, communication and flexibilityHuge opportunity to learn, grow and forge an exciting career pathOpportunity to participate in the employee share purchase programme Cover Letter Please note - only applications with a cover letter will be reviewed. It's very important to us that you include a cover letter with your application—it's your chance to tell us more about who you are and what you value. While we love AI and all its wonders, we kindly ask that you refrain from using it in your application. We're excited to learn about your unique experiences and ideas, so please apply as your authentic self!